No Cost Online Chat Tool Can Be Added To Your Website.
Free Live Chat for any Website
Specializing in websites for websites for CPAs we know the economic value in your website logs. You should contact your web designer and ascertain if they offer statistics with your web site. Wouldn’t you prefer to be able to chat with your potential clients? There is a way to have live chat for free on your website. Here is how you can make that happen.
Download the software. You can download the software for free from Volusion. The free version does not support multiple users so you will be limited to one user at a time. This shouldn’t be an issue for most accounting firms. If it is you may want to check out their Premium Edition and the comparison chart to the free service.
VolusionChat
This free online chat service is very easy set-up. After you install the software, you then enter an email address and password. A verification email is sent to the email address you set up.
Install the code. The code the system will generate can be added to any page on your site. Just copy and paste it into the page you want to use it via your HTML editor. If your website is with CPA Site Solutions, you can email the code to your designer and indicate on what page the icon should appear.
Start it up. Now when you want to chat you just open the Volusion software, sign in and your set to go. Although you are limited to one operator, that operator can have up to five chats going at the same time.
Works offline. They system can even work when you are not logged into the account. When a user initiates the chat on your website the system will observe you are offline and it will present the user with the ability to send an email to you. You then get an email to the email account you registered with.
Create a custom email. One way around having only one operator is to create a custom live chat email account. Then make the password available to people in the firm then anyone can manage the account. This will allow you to take vacation or focus on a specific project.
Volusion’s free live chat feature is fairly quick to set up and use right away. Although you could spend more money per month for a more robust system, for most websites this service will work quite nicely.
