This is the page for the Nordstrom department store. For individuals by the name of Nordstrom see Nordstrom (disambiguation).

Nordstrom, Inc. NYSE: JWN sells apparel, shoes, and accessories for men, women, and children, in brick-and-mortar stores and online. Nordstrom is an upscale department store in the United States. Corporate headquarters and the flagship store are in downtown Seattle, Washington.

Customer service

Nordstrom's commitment to customer service is legendary.

Employee handbook

New employees are given a copy of the famous Nordstrom's Employee Handbook -- a single 5 x 8 inch gray card containing 75 words:

History

The company was founded in 1901 as Wallin & Nordstrom by John W. Nordstrom, a Swedish immigrant who moved to the United States in 1887, and Carl Wallin, the owner of a Seattle shoe store, whom Nordstrom had met during the Klondike gold rush. Twenty-two years later, a second shoe store was opened.

By 1929, both Nordstrom and Wallin had retired and control of the company passed to Nordstrom's sons, Everett and Elmer.

Thirty-one years later, Nordstrom had expanded to eight stores in two states but still only sold shoes. Apparel came with its purchase of Best Apparel of Seattle in 1963. The company's name was changed to Nordstrom Best in 1966.

Five years later the company was taken public. (It currently trades on the New York Stock Exchange under the ticker symbol JWN.) In 1973, "Best" was dropped from the company's name.

1975 saw Nordstrom expand into Alaska, 1978 brought its stores to California, and in 1988 Nordstrom opened its first East Coast store at Tysons Corner Center in McLean, Virginia. In 1998, Nordstrom replaced its downtown Seattle store with a new flagship location in the former Frederick & Nelson building across the street. The company opened a .com fullfillment center in Cedar Rapids, Iowa. Currently, it has distribution centers in Ontario, California; Portland, Oregon; Dubuque, Iowa; Annapolis, Maryland; and Gainesville, Florida.

Nordstrom has opened an "ebar" coffeehouse in select stores (where Starbucks coffee products are served).

Locations

Alaska

• Anchorage MSA
  • Anchorage 5th Avenue Mall, Anchorage

Arizona

• Phoenix MSA
  • Chandler Fashion Center, Chandler
  • Scottsdale Fashion Square, Scottsdale

Northern California

• San Francisco MSA
  • Westfield San Francisco Centre (formerly San Francisco Shopping Centre), San Francisco
  • Stonestown (formerly Stonestown Galleria), San Francisco
  • The Village at Corte Madera, Corte Madera
  • Stoneridge Shopping Center (scheduled to be replaced fall 2007), Pleasanton
  • Hillsdale Shopping Center, San Mateo
  • Broadway Plaza, Walnut Creek
• San Jose MSA
  • Stanford Shopping Center, Palo Alto
  • Westfield Valley Fair, San Jose
• Sacramento MSA
  • Westfield Downtown Plaza, Sacramento
  • Westfield Galleria at Roseville, Roseville

Southern California

• Los Angeles County MSA
  • Westfield Santa Anita (formerly Santa Anita Fashion Park), Arcadia
  • Los Cerritos Shopping Center, Cerritos
  • Glendale Galleria, Glendale
  • Westfield Topanga (formerly Topanga Plaza, store being relocated October 6, 2006) , Los Angeles (Canoga Park)
  • The Grove, Los Angeles (Fairfax District)
  • Westside Pavilion, Los Angeles (Rancho Park)
  • South Bay Galleria (formerly The Galleria at South Bay), Redondo Beach
• Orange County
  • Brea Mall, Brea
  • South Coast Plaza, Costa Mesa
  • Irvine Spectrum Center, Irvine
  • The Shops at Mission Viejo, Mission Viejo
  • Westfield MainPlace (formerly MainPlace Santa Ana), Santa Ana
• Riverside/San Bernardino MSA
  • Montclair Plaza, Montclair
  • Galleria at Tyler, Riverside
• San Diego MSA
  • Westfield North County (formerly North County Fair), Escondido
  • Westfield Horton Plaza, San Diego
  • Fashion Valley Mall, San Diego
  • Westfield UTC (formerly University Towne Centre), San Diego
• Santa Barbara MSA
  • Paseo Nuevo, Santa Barbara
• Ventura County MSA
  • The Oaks Shopping Center (scheduled to open fall 2008), Thousand Oaks

Colorado

• Denver MSA
  • FlatIron Crossing, Broomfield
  • Cherry Creek Shopping Center (opening September 22, 2006), Denver
  • Park Meadows, Littleton

Connecticut

• Hartford MSA
  • Westfarms, Farmington

Florida

• Naples, Florida MSA
  • Waterside Shops at Pelican Bay (opening fall 2007 or spring 2008), Naples
• Orlando MSA
  • The Florida Mall, Orlando
• Tampa/St. Petersburg MSA
  • International Plaza, Tampa
• Miami/Fort Lauderdale/West Palm Beach MSA
  • Aventura Mall (opening fall 2007 or fall 2008), Aventura
  • The Village at Merrick Park, Coral Gables
  • Dadeland Mall, Miami
  • Town Center at Boca Raton, Boca Raton
  • The Gardens Mall (opening spring 2006), Palm Beach Gardens
  • The Mall at Wellington Green, Wellington

Georgia

• Atlanta MSA
  • Phipps Plaza, Atlanta
  • Perimeter Mall, Atlanta
  • Mall of Georgia, Buford

Hawaii

• Honolulu MSA
  • Ala Moana Center (scheduled to open spring 2008), Honolulu

Illinois

• Chicago MSA
  • Westfield North Bridge (formerly The Shops at North Bridge), Chicago
  • Oakbrook Center, Oak Brook
  • Woodfield Center, Schaumburg
  • Westfield Old Orchard (formerly Old Orchard Shopping Center), Skokie

Indiana

• Indianapolis MSA
  • Circle Centre, Indianapolis

Kansas

• Kansas City MSA
  • Oak Park Mall, Overland Park

Maryland

• Baltimore MSA
  • Westfield Annapolis (formerly Annapolis Mall), Annapolis
  • The Mall in Columbia, Columbia
  • Towson Town Center, Towson
• Washington, D.C. MSA
  • Westfield Montgomery (formerly Montgomery Mall), Bethesda

Massachusetts

• Boston MSA
  • Natick Mall (scheduled to open spring 2007), Natick

Michigan

• Detroit MSA
  • Partridge Creek Fashion Park (scheduled opening spring 2008), Clinton Township
  • Twelve Oaks Mall (scheduled opening fall 2008), Novi
  • The Somerset Collection, Troy

Minnesota

• Minneapolis/St. Paul MSA
  • Mall of America, Bloomington

Missouri

• St. Louis MSA
  • Westfield West County, Des Peres

Nevada

• Las Vegas MSA
  • Fashion Show, Las Vegas

New Jersey

• New York MSA
  • Menlo Park Mall, Edison
  • Freehold Raceway Mall, Freehold Borough
  • Westfield Garden State Plaza, Paramus
  • The Mall at Short Hills, Short Hills

New York

• New York MSA
  • Roosevelt Field, Garden City, Long Island
  • The Mall at Oyster Bay (scheduled to open Fall 2007), Syosset, Long Island
  • The Westchester, White Plains

North Carolina

• Charlotte MSA
  • SouthPark, Charlotte
• Raleigh/Durham MSA
  • The Streets at Southpoint, Durham

Ohio

• Cleveland MSA
  • Beachwood Place, Beachwood
• Columbus, Ohio MSA
  • Easton Town Center, Columbus

Oregon

• Portland, Oregon MSA
  • Downtown Portland, Portland
  • Lloyd Center, Portland
  • Clackamas Town Center, Portland
  • Washington Square, Tigard
• Salem, Oregon MSA
  • Salem Center, Salem

Pennsylvania

• Philadelphia MSA
  • The Plaza at King of Prussia, King of Prussia

Rhode Island

• Providence MSA
  • Providence Place, Providence

Texas

• Austin MSA
  • Barton Creek Square, Austin
• Dallas/Fort Worth MSA
  • NorthPark Center, Dallas
  • Galleria Dallas (formerly Dallas Galleria), Dallas
  • Stonebriar Centre, Frisco
  • North East Mall, Hurst
• Houston MSA
  • The Galleria, Houston
• San Antonio MSA
  • The Shops at La Cantera, San Antonio

Utah

• Provo, Utah MSA
  • University Mall, Orem
• Salt Lake City MSA
  • Fashion Place, Murray
  • Crossroads Plaza (scheduled to be replaced 2008), Salt Lake City

Virginia

• Washington, D.C. MSA
  • Tysons Corner Center, McLean
  • The Fashion Centre at Pentagon City, Arlington
  • Dulles Town Center, Dulles
• Richmond MSA
  • Short Pump Town Center, Richmond
• Norfolk/Virginia Beach MSA
  • MacArthur Center, Norfolk

Washington

• Seattle/Tacoma MSA
  • Downtown Seattle, Seattle
  • Northgate Mall, Seattle
  • Bellevue Square, Bellevue
  • Alderwood Mall, Lynnwood
  • Westfield Southcenter (formerly Southcenter Mall), Tukwila
  • Tacoma Mall, Tacoma
• Spokane MSA
  • River Park Square, Spokane
• Portland, Oregon MSA
  • Westfield Vancouver (formerly Vancouver Mall), Vancouver

External links

• Official website
• http://www.ecustomerserviceworld.com/earticlesstore_articles.asp?type=article&id=108